FAQs

What payment methods do you accept?

We accept all major debit and credit cards including Visa, Visa Debit, Mastercard, American Express and more. We also accept PayPal payments.

Can I see the portrait before it’s delivered?

Of course! In fact, we send you a copy of the portrait via email for you to approve before we move forward to making your portrait. We allow you up to 3 revisions to make sure you’re happy with your design, but we 90% hit the mark on our first draft!

Is my pet photo good enough quality to make a pet portrait?

If you followed our photo guidelines, then yes your photo is very likely good enough to use in making your pet’s portrait. Close-up photos work best! Take a high-quality photo (iPhone, Android, or Digital Camera). Take your photo at eye-level with your pet. Take your photo in natural daylight and don’t use flash. Have your pet sit or stay still – make sure …

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